State Farm® Insurance Agent Kris Yocum
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Linda Pullen
October 6, 2026
5
out of
5
rating by Linda Pullen
"I’ve been with State Farm for years. They are the very best. I talked to Shaye this morning about my car insurance. She was very helpful & knew just what I needed to do. I’m very thankful for the people at State Farm!"
Hunter Williams
October 2, 2026
5
out of
5
rating by Hunter Williams
"I’ve worked with Mrs. Shaye Phillips for all of my policies. I’ve gotten auto insurance, life insurance, and renters insurance all set up with her, and she made it all seamless and a great experience. I feel confident in my coverage and any time I had questions, Shaye has been able to get me taken care of. I would highly recommend going through State Farm to everyone I know!"
Gabriel Rivas
October 2, 2026
5
out of
5
rating by Gabriel Rivas
"Emily did a great job explaining the details, and was very patient me . I let her know that I don’t know how to work with my phone , and she took her time to make sure that I understood what was happening. Thanks again Emily."
Courtney Heitt
September 30, 2026
5
out of
5
rating by Courtney Heitt
"Can I clone shaye l?! All of Kris’s people are great and very helpful, I have a bit of a high maintenance family and business. You wouldn’t know it they are so respectful and courteous! So thankful to have found this agent. Have been with State Farm for 30 years and changed to her this year with move and countless questions answered! Bravo"
We responded:
"WOW!! Thank you so very much for your very kind review. We are grateful for the loyalty to our office and State Farm. We love that you trust our office literally with almost every product we have to offer. Our team works very hard at making sure our customers have exactly what they need. Thanks again for very kind review. -Kris
"
X-ray RN
September 30, 2026
5
out of
5
rating by X-ray RN
"Kris and her team are the best. They are always very helpful and will never say "just use the app". Highly recommend for your insurance needs."
We responded:
"Jason, thank you for your kind words and the five-star review. We very much appreciate you trusting our office with your auto, home and business needs. It is our pleasure to serve you and your family for so many years.
-Kris"
Janet Simmons
September 29, 2026
5
out of
5
rating by Janet Simmons
"I have been a customer of Kris Yocum for many years. The staff is always there to answer questions during the week. Shaye is great to work with and never pressures me to change my policy."
We responded:
"Janet, thank you for the five-star review! We are thankful your multidecade relationship. Shaye works very hard to make sure our customers are satisfied with their insurance. We are grateful that you have chosen our office for your auto, home and life insurance. - Kris"
pam adams
September 25, 2026
5
out of
5
rating by pam adams
"Shaye was such a big help. Very knowledgeable and knew just what I needed. Thank you Shaye."
We responded:
"Thank you for choosing our office for your auto and renter's insurance. Your kind words regarding Shaye are greatly appreciated! She works very hard at making sure you have the correct coverage for your needs in a professional manner. Lastly, THANK YOU for the five-star review. -Kris"
Emma Dykstra
September 4, 2026
5
out of
5
rating by Emma Dykstra
"I spoke with Shaye this morning. She was knowledgeable, efficient, and got me what I requested within minutes!"
We responded:
"Emma, we appreciate you taking the time to review our office. Shaye works hard for customers and associates on behalf of State Farm Insurance. We are thankful for the five - star review. -Kris"
Mark Urban
August 10, 2026
5
out of
5
rating by Mark Urban
"I recently moved to Missouri and Emily Shue, Account Representative, was very helpful in getting quotes for car insurance for my two vehicles. I asked some questions and made some changes, and it was all handled quickly and efficiently. I appreciate her attention to detail and excellent service! She also saved me money over my previous policies!"
We responded:
"Mark, thank you for sharing your experience with Emily. She works very hard at explaining your coverages in a way that is good for the customer. We appreciate you sharing your experience with us and look forward to a long relationship. -Kris"
John Irvin
July 24, 2026
5
out of
5
rating by John Irvin
"These folks are great! Anytime I have ever had a problem or question they always address it quickly and I have been satisfied every time. I recommend them highly."
We responded:
"John, THANK YOU for your five-star review! Your loyalty to our office and State Farm Insurance has not gone unnoticed. We appreciate you choosing us for your auto and homeowner's insurance. "
Sue Cooper
July 23, 2026
5
out of
5
rating by Sue Cooper
"We have been using this off and Kris Yocum for 25 years and always have great service. We would recommend them to anyone looking for a great experience."
We responded:
"Thank you for your 5-star review! We are so very grateful for your multidecade relationship. It has always been our pleasure to assist you with all of your insurance needs in a prompt and professional manner. -Kris"
katrena Wolfram
July 16, 2026
5
out of
5
rating by katrena Wolfram
"Very Knowledgeable. Shaye knows her stuff."
We responded:
"Katrena, thank you for the great feedback. Shaye, along with the rest of my team will continue to earn your business each day! -Kris
"
Mary klein
July 16, 2026
5
out of
5
rating by Mary klein
"Been with Kris and her team since 2009 and can't be happier with an outstanding insurance team. Everything is so simple with them and I know I never have to worry about anything. Yesterday all I did was call and left a message, then followed up with an email to disclose more information and Kris and Emily was on it and I had my temporary ID card within an hour of buying my new vehicle. If you need an agent with great work ethics and who's a professional Kris and her team are it! Shout out to Emily for being quick to answer all our questions she's a professional at what she does. Can't talk more about this team but Shhhhhhhh Emily is one of my favorites! 😊 Again just picked up a newer car today and everyone was great just a phone call away and they got us a quote and then our cards emailed to us. I love everyone who works here they are the best! 💓💓💓"
We responded:
"Mary, THANK YOU for the five - star review. I am grateful to have such a wonderful team that cares for our customers as if they are family! Thank you for sharing. -Kris"
Wesley Scroggins
July 15, 2026
5
out of
5
rating by Wesley Scroggins
"I left a message on the office phone. The staff quickly returned my call and resolved my concern. Great service."
We responded:
"Wesley, THANK YOU for the five-star review! Our team goal is to always provide quick and accurate service. We appreciate you choosing our office for your auto and home insurance. - Kris"
Carla Massey
July 3, 2026
5
out of
5
rating by Carla Massey
"I have had State Farm forever, starting with my family before I bought insurance on my own. I love the way Kim Yokum and staff treat me. Respect and friendliness all the way."
We responded:
"Carla, THANK YOU for the five-star review! It is a pleasure doing business with you and servicing your auto, home and life insurance needs. We look forward to continuing our relationship with you and your family. -Kris"
John Twitty
June 30, 2026
5
out of
5
rating by John Twitty
"Just added a new car and within minutes all was taken care of. Five star service."
We responded:
"John, thank you for such kind words regarding the service you received from our office. We strive to provide quick, accurate and kind service! We appreciate you choosing our office for your auto, home and life insurance needs. :-) -Kris"
Judy Mease
June 5, 2026
5
out of
5
rating by Judy Mease
"Always quick to respond. Helpful"
We responded:
"Judy, Thank you for your wonderful feedback! Our goal is to provide quck and helpful service to our customers. We are thankful for your business and loyalty for all of your insurance needs; we look forward to continuing to provide the service you expect from us. -Kris"
Brian Albertson
May 28, 2026
5
out of
5
rating by Brian Albertson
"Great communication and very timely responses from the agency and State Farm as a whole."
We responded:
"Thank you so much for the five-star review! We are grateful for your long-term loyalty to office. We look forward to servicing your auto and home needs in the future as well. Thanks again for your business and kind words. - Kris"
Teri Layton
May 22, 2026
5
out of
5
rating by Teri Layton
"Shaye is wonderful, she takes the time to help me make the best decision regarding my policies. Working with Shaye makes dealing with insurance so much better"
We responded:
"Teri, we very much appreciate your kind words regarding Shaye. She works very hard to make sure she is helping you match price to risk. We appreciate you choosing us for your auto and mortotcycle needs we look forward to serving you. ."
Debbie Bouse
May 14, 2026
5
out of
5
rating by Debbie Bouse
"Always helpful. Knows who I am when I call. Shaye always gets it done for me."
We responded:
"Thank you Debbie! We appreciate you trusting us with auto and homeowner's insurance."
Trey Light
April 30, 2026
5
out of
5
rating by Trey Light
"Emily and Shaye are fantastic to work with!"
We responded:
"Trey, thank you very much for the five-star review! We very much appreciate your very kind words about Emily and Shaye! They work very hard for our customers in many ways, whether it’s matching price to the customer needs or the many hours during our recent catastrophe. We appreciate your words and choosing our office for your insurance needs. - Kris"
Mike Lea
April 28, 2026
5
out of
5
rating by Mike Lea
"Very fair price and very good customer service!"
We responded:
"Thank you for the five-star review! We appreciate your kind words and look forward to serving your insurance needs for many years. -Kris"
Dylan Thome
April 16, 2026
5
out of
5
rating by Dylan Thome
"Shaye was incredibly helpful and made my life so easy!"
We responded:
"Wow! Thank you for your five-star review! Shaye works very hard to make sure you have the right coverage and experience regarding your auto and home insurance. We very much appreciate your kind words and look forward to helping you in the future. -Kris"
Les Morrow
April 16, 2026
5
out of
5
rating by Les Morrow
"Great customer service and friendly people"
We responded:
"Les, your five-star review is so very kind of you! We are grateful you chose us for your auto and home insurance. We will continue to provide you with friendly and great customer service. -Kris"
Sonya Haworth
April 8, 2026
5
out of
5
rating by Sonya Haworth
"Office staff always friendly and helpful when I reach out. Been with them for years and always happy with the service and help"
We responded:
"Sonya, we are grateful for the five-star review! Thank you for your loyalty with your auto and vehicle insurance. Our team works very hard at making sure we provide courteous and helpful advice with all of your insurance needs. -Kris"